We offer workshops that are designed to assist employers in managing their workers’ compensation matters.  Each session is structured to provide a practical, hands-on approach to cost-effective claims management. Workshops are held in the Spring and Fall and are half-day classes.

Corporate training and customized workshops are also available upon request. Please contact Laura Russell directly for more information.

View all 2015 seminar offerings.

We offer the following workshops:

  1. Claims Management I
  2. Claims Management II
  3. NEER
  4. Appeals

 

1.  Claims Management I

Who: This workshop is ideal for junior claims managers who are learning about or have only basic knowledge of workers’ compensation in Ontario, and will be responsible for assisting in the establishment and early management of a WSIB claim.

What:  The purpose of this workshop is to introduce you to the basics of workers’ compensation claims management in Ontario.

A few key points of the workshop include: an overview of employer reporting obligations/legislative framework, completing and filing a Form 7, accident investigations, and worker/employer responsibilities for Return to Work (RTW).

 

2.  Claims Management II

Who: This workshop is ideal for claims managers who have limited knowledge of workers’ compensation in Ontario, and will be responsible for assisting in the short-term and long-term management of WSIB claims.

What:  The purpose of this workshop is to educate you about issues encountered in more serious/long-term WSIB claims, and how to properly manage these issues.

A few key points of the workshop include: re-employment obligations and compliance, Loss of Earnings (LOE) benefits, permanent impairment and Non-Economic Loss (NEL) awards, tips on how to liaise with WSIB staff such as Case Managers (CM), Nurse Consultants (NC), Work Transition Specialists (WTS) and Return to Work (RTW) Specialists, and the development and implementation of RTW programs.

3.  NEER

Who:  This workshop is ideal for those individuals responsible for managing a workers’ compensation budget, and more specifically, those responsible for controlling WSIB claims’ costs.

What:  The purpose of this workshop is to increase your understanding of the NEER experience rating program so that you can properly understand and analyze your firms’ NEER statement.  This will assist your firm in identifying WSIB administrative errors and more importantly, determining future financial risk and cost recovery opportunities on a claim by claim basis.

A few key points of the workshop include: an overview of the NEER program, claim type codes, benefit types, how to calculate rebates and surcharges and project future costs, estimating cash value, and preparing claim cost projections.

 

4.  Appeals

Who: This workshop is ideal for senior claims or Health and Safety managers, and/or in-house counsel who are responsible for making decisions regarding participation and/or representation in WSIB appeals.  This workshop is also ideal for those individuals that require a deeper understanding of the appeals process, or those considering representing their company in future appeals.

What: The purpose of this workshop is to outline the appeal process in detail.

A few key points of the workshop include: WSIA decision making cycle, time limits, Extension of Time (EOT) requests, access to WSIB claim files and how to decipher, appeal preparation tips including witness preparation, and decision implementation protocol.  This workshop also discusses how to evaluate the benefits and risks of a decision/objection.

 


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